Frequently Asked Questions...
Here you will find answers to the most commonly asked questions we receive. We will constantly update this section of our website, so please check here first if you have any issues concerning the ordering process, refunds, delivery options and more. If you have a question that isn't answered below, and you would like to ask us, please send us a message by clicking here.
Where is the nutritional information on your meals?
At this time we do not provide nutritional information. We cook with raw natural ingredients. We replace salt with spices and herbs during the cooking process. Olive Oil and butter our the only oils we use. Each meal is portion scaled and has an average of 450 calories.
What is your delivery radius?
We will deliver up-to an 18 miles radius surrounding the Chattanooga area. If you are outside this we can arrange for an extra delivery fee based on the distance or meet you at a mutual half-way point.
Current delivery areas:
Downtown Chattanooga, TN
North Shore (Downtown)
Lupton CIty, TN
Fort Olgethorpe, GA
East Brainerd, TN
East Ridge, TN
Lookout Mountain, TN
Signal Mountain, TN
Soddy Daisy, TN
Cleveland, TN (Proper)
Red Bank, TN
Hamilton Place, TN
What if we chose delivery, but won't be home during 10am - 6pm?
No problem! All we ask is that you leave a cooler out on your front porch. We'll place your order inside and it'll be good-to-go when you get home. Note, our driver will not leave an order unprotected.
Can we pick up food with out ordering on the internet?
Of course you can! Stop by our kitchen at 6849 Prestige Lane, Hixson TN 37343 anytime Monday, through Friday, 10 till 6, Saturday 10 till 2. We always have fresh, refrigerated meals available in our store. You can also call ahead to see what's available and to reserve items for pick-up.
Why don't you allow the option for COD (Cash on Delivery) or checks anymore?
We do accept cash and check payments, however, you must make those purchases IN-STORE, not online. Our new platform, Squarespace, does not give us the option for COD. We have also used this opportunity to remove he liability factor of having large amounts of cash on our delivery drivers. This was, in essence, a safety decision.
Why is there a flat-rate $7 delivery charge now?
Every week we'll offer discounts on our food to help soften this delivery fee. Our drivers do their very best to provide optimum customer service, Let them know you appreciate their service with a gratuity.